Meet The Team

Why should you trust a team of almost 37 years experience to manage your investment property?

Everyone this is Colleen, Colleen this is everyone…
- Principal & Business Co-Ordinator
admin@spmg.com.au
Everyone this is Bree, Bree this is everyone…
- Property Manager & Assistant to Colleen Sutherland

Google Rating

4.2

Sutherlands Property Management Group

4.2

Kerrie

03:59 30 Oct 17

It is with some regret that I write this review. After Colleen and her team looked after our investment property for 13 years, due to the sale of the property, our relationship is coming to an end. This partnership began whilst the house was being built when Colleen approached us offering to be our property manager, thus the partnership began. Colleen and her team were with us right from the start on our journey of owing an investment property. They guided us through the ups and downs of being a landlord and were always available for consultation or face to face meetings when requested. As we were based interstate this accessibility was much appreciated.Throughout the journey the mantra we heard was that fairness and adhering to the rules was applied to both the landlord and the tenant as each deserved this same treatment. Because of this philosophy we had a number of good tenants where everyone was happy. Under Colleen’s guidance we were happy to oblige the tenants if they requested to provide additional things to the property, as we felt happy tenants would be good tenants.Unfortunately there were also the tenants who violated the trust of both us and Colleen resulting in Colleen and her team having to work at getting the best positive outcome in a bad situation, but still applying their policy of fairness and the application of the relevant rules.Colleen handled the sale of the property and this went without a hitch. I would recommend Colleen and her team to any other person seeking a managing agent or for the sale of a property. My husband Kevin and I wish Colleen and her team all the best for the future.

Michael Conradie

23:06 28 Jun 17

We initially considered going with a mainstream real estate agency to manage our property but decided against it in the end as we figured that property management is surely secondary to their main objective; selling property. After our experience with Colleen and Pauline at Sutherlands I am quite certain we made the right choice. They have been very professional throughout the process, kept us in the loop and have taken care of every little detail, which is exactly why one engages a property manager in the first place. I highly recommend Sutherlands.

georgina kunjan

05:49 19 Jun 17

I have just recently moved my investment property over to be managed by Sutherlands Property Management Group. I have liaised with Colleen and Pauline directly throughout the process - they are consummate professionals, easy to deal with and kept me informed throughout a very challenging transition from the previous company I had managing my investment. I would highly recommend Colleen and her team to anyone who wants their investment to be properly managed and cared for.

Daniel Robson-Petch

11:02 17 May 17

This is a quick follow up post about Sutherlands Property Management Group. Not too long ago you may remember seeing my post about my experience with the company being less than desirable. Since this time, I have had continued contact with the Sutherlands team, who have worked with us to ensure we understand the leasing process and that our situation was properly resolved. As a small business owner, I too know how much time goes into building reputation and trust with clients and I am sorry to the team at the Sutherlands Property Management for any negative effects or undue stress my comments may have had. I now understand that were working towards a solution with our best interests in mind.

Susan Adkins

09:46 05 May 17

We used to be with another management team who were absolutely hopeless and shonkie. Since handing over to Sutherlands we have not had to do anything . They keep us informed of anything that needs attention and organize it all. Have never had to chase money or statements. All the team work great together. Would highly recommend.

Lisa Townley

01:30 11 Oct 16

Sutherlands has been superb, and Colleen is a superstar. Professional, extremely knowledgeable and always friendly. Best agent I've dealt with in all my rental history!

Kelly O'connor

09:16 24 Aug 16

All the dealings I have had with Sutherlands have been very Professional, Courteous,and Happy. An absolute pleasure to deal with. Sharyn has been wonderful, quick to sort out any question and treating us with respect. She is Great.

Bruce Neave

06:46 14 Aug 16

SPMG currently manage 4 properties that I own on the Gold Coast. I am very pleased with the wonderful service provided by the entire team. I receive rents that are in line with current market conditions and the properties are very well managed to ensure that my interests are put first. SPMG is the best property group that I have dealt with in over 25 years of property investment.

Mark Gould

13:51 02 Aug 16

When it comes to service & knowledge, Colleen and her team are definitely a level or two above the competition. They always get back to you, and follow up on your queries ASAP- I'm never left chasing them around. Genuine friendly professional - highly recommend.

Bullock R.

17:12 16 Mar 16

We had been searching for a more professional agency. One that had far better commutation methods and receiving our funds on time was also important to us. We read a “bad” review from a tenant and it was how they handled themselves and their response that made the final decision for us. We have been with them for just over 12 months now and they have delivered on everything they said they would. We have told 2 of our friends about them and they have also changed to them. They also took the unpleasantness of having to deal with our other agency and made it really simple and stress free. Thanks Colleen. You have a great team. Thank you

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