2: The Value of a Property Manager: Ensuring Success and Mitigating Risk


Welcome to the Property Investors Handbook with Colleen Sutherland, where we delve into the world of property management. In this podcast episode, we explore the importance of having a property manager and how to choose the right one. Colleen Sutherland, our expert host, sheds light on the subject, emphasising the significance of a property manager in safeguarding your investment and providing peace of mind. Let’s dive in and discover the key takeaways from this enlightening discussion.


Why Choose a Property Manager

Welcome to the Property Investors Handbook with Colleen Sutherland, where we delve into the world of property management. In this podcast episode, we explore the importance of having a property manager and how to choose the right one. Colleen Sutherland, our expert host, sheds light on the subject, emphasising the significance of a property manager in safeguarding your investment and providing peace of mind. Let’s dive in and discover the key takeaways from this enlightening discussion.

Why Choose a Property Manager

A property manager can either make or break your real estate investment. Considering that your property is one of the largest investments you’ll make in your lifetime, selecting a competent property manager becomes crucial. There are three levels of property managers to choose from: basic, good, and excellent. Opting for an excellent property manager ensures that your property is taken to the next level and retains its value over time.

The Role of a Property Manager

Property managers play a pivotal role in the success of a tenancy. They handle various tasks such as rent collection, tenant selection, education, and maintenance. Negotiating leases, dealing with rent arrears, and coordinating repairs are just a few examples of the vital responsibilities they fulfill. By taking on these responsibilities, property managers provide a buffer between landlords and tenants, ensuring smoother interactions and reducing emotional stress.

The Benefits of an Excellent Property Manager

An excellent property manager possesses extensive knowledge, skills, and training that set them apart from others. They stay updated on legislation changes, engage in professional development, and are adept at handling various scenarios. Their expertise in negotiation and conflict resolution enables them to mitigate losses and guide you through challenging situations. By hiring an excellent property manager, you gain the assurance of a well-maintained property and a more favorable return on investment.

The Risks of Self-Management

While some investors successfully manage their properties themselves, self-management comes with risks. It requires a comprehensive understanding of legislation, negotiation skills, and a significant time commitment. Failure to adhere to legal obligations or handle disputes appropriately can lead to costly mistakes. Just as you trust a mechanic to service your car, entrusting your property to a professional property manager ensures it is managed correctly, avoiding potential pitfalls.

Choosing the Right Property Manager

When selecting a property manager, thorough research is essential. Consider the size and business model of the agency, as multinational companies may handle thousands of properties but might lack personalised service. Asking questions about the number of properties managed, experience in property management, and procedures for rent arrears can help gauge their competency. Don’t base your decision solely on cost; rather, assess the services offered and the value you receive.

A reliable property manager is a valuable asset for any property investor. They handle the day-to-day operations, mitigate risks, and alleviate stress, allowing you to focus on other aspects of your investment journey. By choosing an excellent property manager who prioritises education, you can ensure your property remains in capable hands. Remember, the key to successful property management lies in finding the right professional to oversee your investment, ultimately safeguarding your financial interests.

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