Can Your Gold Coast Property Manager Answer These Questions Confidently?


Remember when choosing a Gold Coast property manager you are looking for someone that can assist in maintaining and maximizing your Gold Coast investment property, not just  rent collector.

The focus over the next few posts are qualifying questions to ask when considering a Gold Coast property manger for you investment property.

Does the agency have a dedicated property management department and how many staff will be looking after my Gold Coast Investment property?

Many agencies see property management as a “poor sister” to the more glamorous sales department and some even leave the management of client’s assets to the front desk staff and receptionists.
Ensure that your agent has a dedicated Gold property management department. It would be preferable that this department is staffed by a number of experts so there is continuity of management in the event of one property manager being ill or leaving.

Is a director/owner of the agency involved in the day to day management of the property management department?

Most agencies have a sales department and a rental department. Generally the business owner has a sales background and not a rental background, and looks after the sales department leaving the management of their rental department to a property manager.
This is often because the sales department has a higher turnover and high income.  The rental department has a lower income, is more intensive and difficult to manage.
You may find that an agency where the director has an active involvement of the property management department will take the business of property management more seriously.
Sutherlands Property Management Group is a specialized gold coast property management agency.

How many years has the Gold Coast property manager looking after your investment property been working in real estate?

This relates to the property manager and not the agency. Going to a brand name agency doesn’t mean their service is going to be any better.
Many people start their career in real estate as receptionists and then move up to the property management department, and some of the top performers move into sales.
Yet some individuals choose property management as a career and this is the type of person that should be looking after your property.

Use a specialist property management company to get the results you want. At Sutherlands we can help you reap the rewards of owning a Gold Coast investment property: a well maintained property, quality tenants and a solid return on investment.

Make a positive change for your Gold Coast investment property contact us today 07 5535 8857


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